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Mandy Possin

Managing Director - The Organizational Force behind FileMaker Experts

Mandy Possin

Managing Director MaRo-Programmierung GbR

As Managing Director of MaRo-Programmierung, I bring extensive experience from the insurance industry and care management.

My strengths lie in strategic organization, customer-oriented communication and precise administration. Whether accounting, FileMaker design, customer acquisition or social media - I make sure that all organizational processes mesh smoothly and that our clients receive the best possible support.

Position: Managing Director
Since: September 2019
Education: Abitur (German university entrance qualification)
Mandy Possin

Areas of Responsibility

Accounting
FileMaker Design
Customer Acquisition
Social Media
Customer Support
Administration

Professional Career

September 2019 – present (6 years 5 months)
MaRo-Programmierung GbR
Managing Director - Responsible for Accounting, FileMaker Design, Customer Acquisition and Social Media
December 2021 – May 2022 (6 months)
miCura Pflegedienste Berlin GmbH
Managing Director
June 2019 – December 2021 (2 years 7 months)
MaRo Pflegedienste
Managing Director
March 2017 – June 2019 (2 years 4 months)
miCura Pflegedienste Berlin GmbH
Head of Administration
January 2015 – February 2017 (2 years 2 months)
DKV Deutsche Krankenversicherung AG - ERGO Versicherungsgruppe
Claims Officer in the Benefits Department

• Responsible for settling all types of private medical bills of the insured
• Conducting customer meetings including preparation and follow-up
• Reviewing individual benefit claims
• Monitoring deadlines of pending cases
January 2009 – December 2014 (6 years)
DKV Deutsche Krankenversicherung AG - ERGO Versicherungsgruppe
Customer Service Representative (Telephone Support)

My Strengths

Organization & Structure

Organizing, structuring and optimizing complex processes - for smooth operations throughout the entire company.

Customer Focus

Many years of experience in customer contact - from the insurance industry to care administration.

Versatility

From finance to design to marketing - I keep an eye on all the important areas.

Let's tackle your project together

I look forward to discussing your requirements with you and finding the perfect solution.